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Career Highlights

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“Better Understanding Procedural Search Tasks: Perceptions, Behaviors, and Challenges, based on a remote think-aloud study completed while part of UNC’s Interactive Information Systems Lab, published by ACM Transactions on Information Systems.”

“Completed Trauma Informed Design Research Training offered through Social Design Sydney. I continue to learn and develop trauma-informed practices through a Trauma Informed Design Discussion Group.”

“I work as a UX & Human Factors Researcher with User-View. I employ human-centered design methods to identify opportunities for improvement in healthcare services.”

“As part of my ongoing professional development, I participated in the Triangle UXPA’s workshop on accessibility for designers.”

“Just as I was about to start my last semester of grad school, I lost my dad to Covid-19. I spent much of 2022 supporting my family through estate matters and relocating. In 2023, I built my portfolio, attended workshops, and actively sought career opportunities.”

“Procedural Knowledge Search by Intelligence Analysts, based on a survey study completed while part of UNC’s Interactive Information Systems Lab, published by the 2022 ACM SIGIR Conference on Human Information Interaction and Retrieval.”

“I completed my MSIS and Graduate Certificate in Innovation for the Public Good. ”

“I started working toward UNC’s Graduate Certificate in Innovation for the Public Good as part of the certificate program’s inaugural cohort. I took courses that gave me hands-on experience applying design thinking principles to complex problems like alleviating loneliness for older adults in a naturally occurring retirement community.”

“During the summer of my first year in my graduate program, I completed a week-long Jumpstart program through NC State University with hands-on workshops in programming, machine learning, and more.”

“I was a Research Assistant in the Interactive Information Systems Lab for a Department of Defense-funded project focused on helping intelligence analysts search for information about work-related tasks. I collaborated with my lab team to design two remote user studies, conduct semi-structured interviews via Zoom, and analyze think-aloud data.”

“After taking a class at UNC part-time while working, I went back to school full-time to focus exclusively on developing my UX skillset. I decided to pursue a Master of Science in Information Science with a focus on human-computer interaction through UNC’s School of Information and Library Science (SILS).”

“As I continued to pursue my UX interests, I completed Nielsen Norman Group conference trainings in UX Basics, UX Workshops, and the Human Mind and Usability.”

“I furthered my professional development by attending 2017 IA Summit focused on the topic of designing for humans. Elizabeth Churchill discussed the importance of user research in the design of connected devices. Looking back, I recognize that this talk inspired me to go back to school and focus on UX research.”

“In a shift back toward the tech industry, I moved back to NC and worked with the team at PrecisionLender. As a Lead Product Specialist, I trained and supported commercial lending clients in the successful use of PrecisionLender’s software as a service platform. I built on my UX interest and experience by working alongside our Product Designer to organize and conduct remote user testing sessions and facilitate an in-person user workshop.”

“I worked in a corporate governance role for Deutsche Asset Management in Jacksonville, FL for three years. I supported and facilitated all aspects of board and committee meeting preparation and follow-up: drafting, editing, and distributing Board and Committee meeting minutes, meeting agendas, memoranda, corporate resolutions, and various state and regulatory filings.”

“While working at New Potato, I began working on my graduate certificate in professional communication through East Carolina University. This strengthened my foundation in user-centered content and web design principles.”

“My first “real job” was with New Potato Technologies, a creative design firm that built software and hardware for iOS devices. I started in an administrative role and later moved into marketing. I learned about and used human-centered design principles as I shared customer feedback with engineers and created product user guides. I managed New Potato’s web content and social media presence. This served as my introduction to the UX field before I knew it existed.”

“Like most (all?) Psychology majors, I’m passionate about helping people. I completed my BA in Psychology at UNC Wilmington, where I was an undergraduate research assistant in a lab focused on decision-making.”